Who are we?
We are CONCEPCIÓN MARTOS PAYA, and we process your data as the Data Controller. This means we take responsibility for how we use and protect your personal data.
What do we use your data for?
We use the data you have provided online or through any other means to address your inquiries and suggestions, provide you with the requested services, or supply you with the requested products.
Why do we have your data?
We are legally authorized to process your data for various reasons. When you fill out a form or send us an email with a query or suggestion, we have a legitimate interest in addressing it.
Who do we share your data with?
We will only share your data with collaborating companies to handle received requests and provide our services or supply you with products, banking entities, and organizations required by law. Under no circumstances will we sell your data to third parties.
What rights do you have?
You have the right to access, rectify, or delete your personal data. You also have the right to object to our use of data you previously authorized us to use, to data portability, and not to be subject to automated individualized decision-making.In processing your personal data, we apply the following principles to ensure the highest level of protection for you:
Principle of lawfulness, fairness, and transparency: We will always request your consent for the processing of your personal data for one or more specific purposes, which we will inform you about beforehand with absolute transparency.
Principle of data minimization: We will only request data strictly necessary for the purposes for which we require it. The minimum possible.
Principle of storage limitation: Data will be retained for no longer than necessary for the processing purposes. Depending on the purpose, we will inform you of the corresponding retention period. For subscriptions, we will periodically review our lists and delete inactive records after a considerable time.
Principle of integrity and confidentiality: Your data will be processed in a way that ensures appropriate security and confidentiality. You should know that we take all necessary precautions to prevent unauthorized access or misuse of our users’ data by third parties.In this privacy policy, you will find more detailed information about how we use the personal data of our customers, suppliers, and users, and in general, all individuals who contact us, regardless of the means used (online form, phone, email, or in person).We strive to be transparent about what we do with your personal data, so you understand the implications of the uses we carry out and the rights you have regarding your data. For this reason, we keep our Privacy Policy, Legal Notice, and Cookie Policy updated, which you can consult on this same website.If you have any questions or would like more information about the privacy policy, you can continue reading the document.CONCEPCIÓN MARTOS PAYA is committed to complying with current legislation at all times regarding the processing of personal data. Through the following privacy policy, CONCEPCIÓN MARTOS PAYA, in accordance with the requirements set forth in the GDPR and the LOPDGDD, informs users and individuals whose data is processed about:
Who is the Data Controller of your data?
Name:
- CONCEPCIÓN MARTOS PAYA
- ID: 37698114X
- Main activity: MANAGEMENT AND ADMINISTRATION OF PROPERTIES
- Address: Calle San Clemente 1
- City: Santa Cruz de Tenerife
- Postal Code: 38003
- Phone: 922299052
- Email: fiscalmartospaya@gestoria.biz
- Website: https://gestoriamartospaya.com
CONCEPCIÓN MARTOS PAYA informs the user that the data from the different data collection forms or from sending emails will be processed by CONCEPCIÓN MARTOS PAYA and that this processing is recorded in the Register of Processing Activities managed by CONCEPCIÓN MARTOS PAYA in accordance with the GDPR.
What will we use your data for?
At www.gestoriamartospaya.com, we process data from both our website users and third parties who maintain relationships with us. To make it easier for you to understand how we process your data, we have differentiated the purpose for which we use the data, the types of data, and the legal basis depending on the category of individuals whose data we process.Below, we classify the individuals whose data we process based on the type of relationship they maintain with CONCEPCIÓN MARTOS PAYA.
Web Users
What data do we collect from our website users?
Data from users who fill out any of the available forms: The personal data that CONCEPCIÓN MARTOS PAYA requests includes:
- Identifying data: name and surname, phone number, and email address.
- Data related to the request.
For what purposes will we process your personal data?
When the user accepts our privacy policy, they authorize us to use the personal data provided for the following processing:To send the information and provide the service requested through the various forms available on our website.
How do we obtain your data?
We obtain your data through:
- The form filled out by the web user for the purpose indicated in the form. The form is subject to acceptance of this privacy policy through the indicated checkbox.
- Browsing data is obtained from the different cookies that the user accepts when first accessing www.gestoriamartospaya.com.
What is the legal basis for processing your data?
The user’s explicit consent (Article 6.1.a GDPR) manifested through the completion of the different forms by checking the checkbox is what legitimizes the processing by CONCEPCIÓN MARTOS PAYA.The user can revoke the consent given at any time, although revoking consent does not affect data processing carried out prior to the revocation.The execution of a contract or the adoption of pre-contractual measures when the client makes a request through the various forms available to the user on our website or requests information about the services provided by CONCEPCIÓN MARTOS PAYA.
Suppliers
What data do we collect from our suppliers?
Identifying data of the supplier: The personal data that CONCEPCIÓN MARTOS PAYA requests includes:
- Identifying data: name and surname, phone number, postal and email address.
- Employment and professional data.
- Activities and businesses.
How do we obtain your data?
We obtain your data through:
- The signing of the contract that binds us, the acceptance of the presented budget, the receipt of invoices from the supplier, and the signing of the Data Processor Agreement if applicable for the service provided.
For what purposes will we process your personal data?
- To manage the information related to our suppliers of goods and services, as well as their representatives.
- To maintain the contractual relationship with our suppliers.
- To manage payments and collections related to the contracts that bind us.
What is the legal basis for processing your data?
- In the execution of a pre-contract/contract to send you the information and carry out the management inherent to the service provided, which would not be possible otherwise.
- In the legitimate interest for managing the data related to the representatives of CONCEPCIÓN MARTOS PAYA’s suppliers.
Customers
What data do we collect from our customers?
Data from customers who fill out any of the forms available at www.gestoriamartospaya.com as well as at the physical establishment of CONCEPCIÓN MARTOS PAYA:
- Identifying data: name and surname, phone number, postal and email address.
- Data related to the request.
- Data from our customers obtained through our contracts and budgets.
How do we obtain your data?
If you are an online customer, we obtain your data through:
- The form filled out by the user to request information and/or a budget, order, or to complete an online purchase in our e-commerce.
- The form is subject to acceptance of this privacy policy through the indicated checkbox.
If you are an in-person customer, we obtain your data through:
- The customer registration form.
- The acceptance of the presented budget.
- The signed contract.
For what purposes will we process your personal data?
- To generate and manage the documentation associated with your requests and purchases.
- To provide you with information about offers, products, and services related to your purchase.
- To process your reservation or online purchase through our platform.
Why do you need to use my data?
Your personal data is necessary so that we can interact with you and provide you with our services, such as:
- Responding to your questions, doubts, or concerns.
- Fulfilling your requests and/or processing your orders, including payment transactions.
- Maintaining, improving, and protecting the applications or services you have requested, as well as providing customer service.
- Conducting surveys to evaluate, maintain, and improve our web content, applications, and services to offer you a better user experience.
- Sending you advertising about our products or services or related products or services that you have already requested from us.
- Managing and sending information about exclusive promotions, latest news, and personalized information tailored to the service you have with us or that may be of interest to you.
- Responding to the exercise of privacy rights, as well as inquiries and complaints.
- Personalizing your experience on our website.
- Managing job applications.
- In this regard, we will provide you with a series of checkboxes that will allow you to decide clearly and simply about the use of your personal information.
What is the legal basis for processing users’ personal data?
- In the execution of a pre-contract/contract to send you the information and carry out the management inherent to the service provided or the product supplied, which would not be possible otherwise.
- In the user’s consent for sending the newsletter and commercial communications about offers, activities, and promotions from CONCEPCIÓN MARTOS PAYA and the sector that may be of interest to you, as well as managing our blog. The user can revoke the consent given at any time.
Job applicants and candidates.
What data do we collect from applicants?
- Data from candidates requested in the ‘Work with us’ form by CONCEPCIÓN MARTOS PAYA:
- Identifying data: name and surname, phone number, postal and email address.
- Academic and employment data.
- Data that the candidate includes as attached documents.
How do we obtain your data?
We obtain your data through:
- The submission of a resume at our facilities or the completion of the ‘Work with us’ form on our website.
For what purposes will we process your personal data?
The personal data provided by candidates is used solely for selection processes that are open or will be carried out in the future if the data provided is for our employment pool.
What is the legal basis for processing your data?
In the user’s consent by submitting their data and resume on the CONCEPCIÓN MARTOS PAYA website to participate in active selection processes as well as future processes that may be carried out, provided they do not object to the processing of their data.
Social Media Contacts
What data do we collect?
Identifying data on the Social Network: CONCEPCIÓN MARTOS PAYA will not request data beyond what you have included in your user profile.
For what purposes will we process your personal data?
- To answer and manage your inquiries, requests, or petitions.
- To interact with you while you are part of our community of followers.
What is the legal basis for processing your data?
In the execution of a pre-contract/contract that binds you to the corresponding social network and in accordance with its privacy policies:
www.gestoriamartospaya.com will always strive to establish appropriate mechanisms to obtain the User’s consent for the installation of cookies that require it.When a user accesses our website, a pop-up appears informing them of the existence of cookies and that if they continue browsing our page, they consent to the installation of cookies.Accepting the installation of cookies entails the acceptance of storing the IP address in the records of www.gestoriamartospaya.com, along with the date of acceptance, for a period of one year, for the purpose of demonstrating the consent given. You can find more information in our “Cookie Policy.”
How long do we keep your data?
Web users
Data processed based on the web user’s consent will be retained as long as they remain relevant for the purpose for which they were collected and the consent is not revoked.Data processed based on legitimate interest will be retained for the period linked to the reason for collecting the data, always ensuring appropriate guarantees and respect for the rights and freedoms of the data subjects.Data processed based on the execution of a contract or the adoption of pre-contractual measures will be retained for the duration of the contractual relationship and the subsequent period required by legal obligation.The IP address obtained through cookies will be retained for one year, to demonstrate the user’s consent.
Suppliers
Data processed based on legitimate interest will be retained for the period linked to the reason for collecting the data, always ensuring appropriate guarantees and respect for the rights and freedoms of the data subjects.Data processed based on a contract, or if part of the processing is legitimized by a legal obligation, will be retained for the duration of the contractual relationship.The retention period of the data after this relationship ends, or if the processing is linked to a legal obligation, will be as legally required. The data subject cannot revoke the processing of the data except in cases of blocking as legally provided.
Customers
Data processed based on the customer’s consent will be retained as long as they remain relevant for the purpose for which they were collected and the consent is not revoked.Data processed based on legitimate interest will be retained for the period linked to the reason for collecting the data, always ensuring appropriate guarantees and respect for the rights and freedoms of the data subjects.Data processed based on a contract, or if part of the processing is legitimized by a legal obligation, will be retained for the duration of the contractual relationship.The retention period of the data after this relationship ends, in cases where the processing is linked to a legal obligation, will be as legally required. The data subject cannot revoke the processing of the data except in cases of blocking as legally provided.
Social Media Contacts
Data processed from Social Media contacts will be retained as long as the user and CONCEPCIÓN MARTOS PAYA remain connected on the social network.Since CONCEPCIÓN MARTOS PAYA does not directly control the processing of this data, we can only access or delete the data in a restricted manner. We will process your data as long as the social media user remains connected to CONCEPCIÓN MARTOS PAYA as a ‘friend’, ‘likes’, ‘follows’, or similar interactions.To rectify your data, restrict information, or manage shared posts, it is not CONCEPCIÓN MARTOS PAYA’s responsibility to make these changes. Instead, the social media user must do so through their profile settings, in accordance with the social network’s privacy policy.Regardless of the legal basis for data collection, the data may be processed for scientific, historical, or statistical research purposes, always implementing appropriate safeguards and respecting the rights and freedoms of the data subjects.
Additional Information on Data Processing
Only individuals over 14 years old may provide data through our website and email. If you are under this age, you must have the consent of your parents or legal guardians.The User guarantees the authenticity and accuracy of all data provided to CONCEPCIÓN MARTOS PAYA and declares that they are over 14 years old. They will be solely responsible for any false or inaccurate statements made.For booking a service or making an online purchase, the individual must be at least 18 years old, the legal age of majority under civil law.If you provide us with third-party data, you confirm that you have their consent and agree to share the information provided in this clause with them, exempting CONCEPCIÓN MARTOS PAYA from any liability.However, CONCEPCIÓN MARTOS PAYA may verify that the third party has been informed, adopting the due diligence measures established in data protection regulations.
To Which Recipients Will Your Data Be Disclosed?
Data will not be shared with third parties unless required by law or necessary to fulfill your request.Recipients of your data may include:
- Public administrations and authorities when required by tax, labor, Social Security, or other applicable regulations.
- Data processors (fraud detection and prevention providers, technology services, customer support, advertising and marketing services, and other third-party providers necessary for the services offered by CONCEPCIÓN MARTOS PAYA, such as courier and transport services, etc.).
International data transfers may also occur in the context of the above disclosures. For these, CONCEPCIÓN MARTOS PAYA will use the tools provided in Articles 46 and 49 of the GDPR as safeguards for transfers to countries without an adequacy decision from the European Commission.In all cases, third parties with whom certain personal data is shared must demonstrate prior adoption of adequate technical and organizational measures for proper data protection. Transfers to third countries will only occur if there is a legally binding instrument under Articles 46 and following of the GDPR. By accepting this privacy policy, you agree to potential international data transfers under the specified safeguards.If the requirements of Article 46 are not met, the data subject may consent to the international transfer, or a contract may be executed in their interest. Otherwise, authorization must be requested from the relevant supervisory authority.Additionally, we inform you that some services provided by or for CONCEPCIÓN MARTOS PAYA may involve transferring personal data to non-EU third countries, such as “cloud” services offered by major international providers (e.g., Google, Microsoft). In such cases, compliance with the aforementioned requirements will be confirmed.CONCEPCIÓN MARTOS PAYA does not sell customer data to third parties under any circumstances.
Your Rights and How to Exercise Them
The user may exercise the following rights before CONCEPCIÓN MARTOS PAYA:
- Access their personal data.
- Rectify inaccurate or incomplete data.
- Request erasure or cancellation of data when, among other reasons, it is no longer necessary for the purposes for which it was collected.
- Object to its processing.
- Request restriction of processing when any of the conditions under applicable regulations are met.
- Request data portability as provided by law.
- Prevent being subject to automated decisions.
- Withdraw granted consents.
To exercise these rights, the user must submit a written request specifying the right they wish to exercise, along with proof of identity and a postal or email address for notification purposes.This request may be submitted by postal mail to: CONCEPCIÓN MARTOS PAYA, Calle San Clemente, 1, 1º, 38003 – Santa Cruz De Tenerife, or via email to: fiscalmartospaya@gestoria.biz.CONCEPCIÓN MARTOS PAYA must respond to the request within one month of receipt. This period may be extended by two additional months if necessary, considering the complexity and number of requests. Any extension will be communicated within one month of receipt, explaining the reasons for the delay.Additionally, data subjects have the right to lodge a complaint with the relevant supervisory authority (Spanish Data Protection Agency) if they believe CONCEPCIÓN MARTOS PAYA has violated their rights under data protection regulations at
www.aepd.es.
Is My Data Secure?
CONCEPCIÓN MARTOS PAYA has an active contract with the hosting company DinaHosting S.L. for its website. This is a European company with the latest security measures.CONCEPCIÓN MARTOS PAYA guarantees the implementation of appropriate measures to ensure the confidential processing of your data, given its sensitive nature. We commit to keeping this data secret, treating it with the utmost confidentiality, and declare that our information system has the necessary security policies for the type of data processed, in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons regarding the processing of personal data and the free movement of such data (GDPR).All data provided through our platform is collected via a secure protocol. Our website has an SSL certificate, ensuring encrypted connections when users visit and exchange information with us.
Links to Other Websites
If you choose to leave our website via links to other websites not owned by our entity, CONCEPCIÓN MARTOS PAYA is not responsible for the privacy policies of those websites or the cookies they may store on your device.
